De Tuilerieen

great location with a great view from the room. Thank you. If I were to make a negaive comment it would be the breakfast room, small and no atmosphere. Otherwise perfect.

great hotel, thoroughly recommend it. if you get offered to upgrade to a junior suite, go for it, it's well worth it....

With decent management, this could be a great spot. If you view it as an expensive guest house, albeit one with a rdiculously expensive breakfast (120 Euros for a family?), you will be very happy. It is not, based on our experience, a small luxury hotel.
Let me explain further. This property is mixed in quality. We emailed when booking to ensure that they knew our arrival time and ages of the children. This was acknowledged and then ignored on the night. No towells for the kids and a call that evening to ask the same questions (another £1 roaming fee to Vodafone). Poor, no management systems. The service and facilities are not up to scratch. There is a concierge service but it ends at 17:00 hours. Useless for most hotel visitors. Valet parking claimed but not available. A 5Euro booking admin fee added to the bill but not on the Late Rooms booking. A complacent response from the hotel when raised directly. A swimming pool that is tiny.
The luxury services are listed but they are provided at the hotel's convenience rather than to meet customer needs. Nice property. Our room was very dark but otherwise very good. A tight fit for the sofa bed with two kids.

I booked a Superior room, as advertised on Laterooms. On arrival at the hotel, they claimed they had not been told this (until I complained).
My confirmation email said "Superior room". How is it that this info didn't reach the hotel???
Am not sure whether this error was due to the hotel or laterooms...
Swimming pool - not open until 10 am (no good for early morning swim!) Beautiful hotel, if pricey, with nice desk staff but not convinced about the management!

Fantastic 1 night stay at the end of our holiday,staff were exceptional, helpful, knowledgable and great customer service attitude. The room was beautiful, lovely accessories and great attention to detail. Housekeeping was faultless. The position of the hotel is terrfiic, and the parking was worth the extra to be so easy to access and to leave. The balance of atmosphere was good, the children were made equally as welcome as we were.