Design Merrion Hotel

Very helpful and friendly staff at reception. Clean, modern rooms, top breakfast. No issues at all. Would stay there again.

The hotel was in a fantastic location within easy reach of the city (10 minutes on 133 bus) . The staff were extremley friendly and helpful and spoke excellent English. The hotel itself was clean and modern, the room was equally as excellent. An ideal location for a weekend break. Will definitley be returning and highly recommending to friends and family. My partner and I thoroughly enjoyed our stay.

Nice hotel, very tastefully decorated. Well situated for public transport links (tram stop at end of road).

First of all there was one man in the entier hotel and he did not have a good command of the english language. we could not communicate properly when I first arrived though he tried to be very helpful. I had a few issues on arrival which were not resolved due to the lack of communication. There were no towels in the bathroom I called reception and the gentleman on receoption brought them, there was no soap and he brought it, the AC was not working and he tried to fix it at 0100 in the morning. The shower did not work how it should and he tried to fix it. I asked for a cup of tea he offered to make it. In the end I felt very sorry for him and stopped asking for help. All the time there was no one at reception and no manager to take control. My husband tried to call me and he could not use the switchboard to transfer the call when he did find out how to use it he transferred my husband to someone else. The 4 attempt I did manage to speak to my husband. The hotel has only been opened two weeks may be it will get better. Overall the man on reception did tried to do his best I just think it very unfair to have one person running the hotel especially when he did not speak english properly.

Very lovely hotel only a 10-minute bus ride from the town centre of Prague. The rooms were spacious, it all looked completely new or refurbished, and the continental breakfast buffet was lovely. Only the fact that there were adult Pay-TV movies in the room annoyed me personally, because I think this should not be offered in hotels at all (men can go elsewhere). Unfortunately it's a men's world!