Heythrop Park Hotel

Food took an hour and half to arrive and was poor , room not much better than a travel lodge .

Dreadful. Having planned a surpirse week-end away for my husband, I was bitterly disappointed. In fact, it is the first time I have cried on turning up at a hotel! I immediately cancelled the second night and only stayed the first night as we had a dinner engagement in the area and needed to stay. The drive up to the hotel was promising, but then we were exposed to serious excavation work (I understand this is for the new golf course), and various 'Halls' on either side of the drive - they were very run down and looked like very poor student accommodation. The main house is (or rather obviously was in its heyday) beautiful. Unfortunately, the vast majority of the rooms are in modern (well 70's) buildings attached to the main house and are awful. The rooms are small and not particularly clean. Our bathroom had a broken shower rail, which had never been repaired and the ends were left hanging on the wall. The shower was mouldy. The sheets on the bed were old and rough. The public areas of the modern buildings are dark and dingy. The public areas in the main house were alright, although not welcoming - not many flowers or any ambience. The flower pots on the terrace were not planted. One can see that this property was used as a training centre by Natwest and a religous order in the 60's - 80's. Definitely not a country house hotel. I would not recommend anyone to stay at this property. I could go on, but lack of space prevents me. I think this hotel needs a serious overhaul and needs to look at their overall presenation. I have travelled around the world and stayed in many hotels of various ratings and would have to say this is one of the worst.

This hotel was absolutely dreadful- i had been travelling for five hours when i got to the hotel and was looking forward to relaxing. I knew that the room i would be allocated was situated away form the main building as it stated this on the booking but in no way was i prepared for what was in store.
The block was a distance form the main building and very dark and dingy, a modern high rise, the reception gave me a code to get in however i didnt need it as the door was wedged open.
It was very isolated and i actually felt very vunerable as their was no staff presence at all in the building and i seemed to be the only guest there as there were no cars parked outside- the room was dreadful- grimy with no bath and windows that did not open really dated and horrible- I would never stay at this hotel again.

Arrived at room and key would not work, eventually the correct key arrved and the room was a double and i ordered a twin.
Bar prices were through the roof with little choice available. TV reception was also terrible.
Food was ok but also expensive.