Ramada Peterborough

evening receptionist was very polite and helpfull, room decor looked tired, shower area not clean/ black marks, carpet looked dirty,tired and had a smell, overall the room standards compared to a very low budget hotel, the modern outside image does not match the tired inside.
the breakfast experience needs to improve,
the bed, room lighting and tv were good. unfortunatly i didnt feel it was a good experience, and would not use this hotel again.

Service was not very good at breakfast - due to lack of staff training rather than the individual. We weren't told when we arrived all the details about where toast, croissant etc was - it was hidden round the corner and we didn't spot it until later.
You have to order your eggs from the waiter, but they don't ask you at the beginning when you get your tea whether you would like an egg or not. On the Saturday evening there was a wedding reception and when the staff were serving in the bar there was no one on the reception desk and the bar took priority. When checking out they had got the bill wrong charging us for our drinks bill twice, but rather than apologising for their mistake the girl on reception was arguing about it. Then when another of our party was checking out, she was taking a personal phone call at the same time!

Problem with toilet; one light bulb failed to work; telephone reception not working; needed fan for ventilation at night
Breakfast mediocre

Not happy that request for room with river view not met. Staff complacent. Worst aspect was being located above a cheesey wedding disco that went on until midnight - as not part of that group would have made more sense to be have been located in other wing ie exactly where I had requested ! Room far too warm and thermostat bust. Bath tiny. No fridge. Small cramped room for a couple.
Clean room but very bad apart from that. Pub next door is good on a sunny day but inside tasteless.