Ramada Paris Tour Eiffel

I thought the cost far outweighed the quality of the hotel having stayed in Paris before. the reception and other staff were exemplary and could not be criticised.

I found the hotel quite nice and in a pleasant and convenient location. I thought that the price of 200 EURO was however excessive but I was in Paris for business and had to be close to the Exhibition Centre for 2 nights. When I arrived they told me that they had given away my room, despite the fact that I had written on my online reservation I would check in later in the evening. I didn't expect this to happen as Ramada is an international chain that is usually quite reliable. However, the staff in this hotel proved extremely unhelpful: even after admitting that they had "forgotten" to read my comments, they were in no way apologetic at the fact that they had given my room away and it was almost midnight and I did not have a bed! They even refused to let me use the landline to call home, as my mobile was out of battery. In the end I managed to speak to their US customer service (!) and they put me up for one night in an awful hotel nearby. I stayed at the Ramada the next day and although the room was spacious and comfortable, the previous day's experience had really left a bad taste in my mouth!

The hotel was in a good location, the service was excellent and room was very nice, the only problem was that the air conditioning didnt work so it was very hot. We had a room next to the railway line but it was not very loud and we had no problems sleeping through it! Would stay again, overall very nice.