- Step 1 of 3
- Step 2 of 3
- Step 3 of 3
Custom House Hotel - Excel London
272 Victoria Dock Road, London


Useful Links
- Map & Directions
- Fun & Activities
- Nearby Attractions
- Customer Reviews (196)
- Nearby Locations
- Hotel Facilities - view all
this page
this page
Add to
shortlist
You can check in from 14:00. You need to check out by 11:00.
Directions to Custom House Hotel - Excel London
From M25 NorthAt Junction 27 follow M11 towards London City. On M11,exit at the junction 4 onto the A406 (towards Ilford,Barking and Excel).Follow the A1020 in the direction of City Airport/Excel.Pass Gallions roundabout,University of East London Campus then follows signs for Customs House/canning Town.This will take you into Victoria Dock Road the hotel is on the right hand side.From M25 South At Junction 30 take A13 towards London City.At A1020 follow signs for City Airport/Excel. Pass Gallions roundabout. Unversity of East London Campus and then follow the signs for Custom House/Canning Town.This will take you onto Victoria Road the hotel is on your right hand side. Please be advised that the Custom House hotel is in the process of refurbishing. There will be minimum disruptions to the guests of the hotel. Guests will still have regular access to the hotel and there will be a minimum or no noise level at all. The work shall be carried out in phases to minimise guest inconvenience. I am sure you appreciate the continued endeavours by the hotel to update you and give the guests a better experience. We thank you for you continued support and patronage.
Nearest Train: Custom House - 0.1 miles
Nearest Airport: London (City) - 0.7 miles
Nearest Tube: Custom House - 0.0 miles
Please note, distances given here are approximate and are based on a direct route and will vary from actual travel distances.
Click attraction to show on map.
- House of Praise - 1.2 miles
- Maryon Park - 1.4 miles
- The Bobby Moore Statue - 1.6 miles
- West Ham United Football Club - 1.6 miles
- Gilbert’s Pit - 1.8 miles
- Maryon Wilson Park - 1.8 miles
- Woolwich Foot Tunnel - 1.8 miles
- St Lukes Church" - 1.9 miles
- Waterfront Leisure Centre - 1.9 miles
- Milwall Park - 1.9 miles
- Blackheath Pond - 2.0 miles
- Benjamin Waughs House" - 2.0 miles
- Cecil Day-Lewis House" - 2.0 miles
- Gloucester Circus Gardens - 2.0 miles
- Greenwich Foot Tunnel - 2.0 miles
- Greenwich Park - 2.0 miles
- Greenwich Park Bandstand - 2.0 miles
- Greenwich Park Viewing Point - 2.0 miles
- Greenwich Park War Memorial - 2.0 miles
- Greenwich Village Market - 2.0 miles
Main
- Disabled Facilities
- Air conditioning in rooms
- 24 Hour Reception
- Cots available
- Smoking allowed in bedrooms
- Safety Deposit Box
- Tea/Coffee making facilities in each room
- Hairdryer in each room
- Telephone In Each Room
- Limited Hours Room Service
- Laundry/Valet Service
- Wake Up Call Available
- Interconnecting rooms available
- Doctor on call
- Lift to all floors
Parking
- Car Parking Available On Site
Accessibility
- Disabled Access Public Areas
- Disabled Access Bedrooms
- Disabled toilets on ground floor
- Wheelchair Access
- Wheelchair Access To Reception
- Wheelchair Access To Restaurant
- Wheelchair Access To Bar
- Wheelchair Access To Conference Rooms
- Wheelchair Access To Disabled Car Parking Spaces
Business
- Wi-Fi Available
- In-room Broadband
- In-room Modem Hook up
- Wi-Fi Available In Public Areas
Dining
- Restaurant
- Lounge Menu
- Bar
Leisure
- [Channels] News
- [Channels] Movies (Pay Per View)
- [Channels] Foreign (European)
- [Channels] Foreign (Other)
- [Channels] Music
- [Channels] Childrens
In Room Entertainment
- TV
- Satellite TV
What our customers thought of this Hotel
Please note the reviews featured have been provided by customers of our sister website LateRooms.com. All reviews posted are the opinions of people who have stayed at this hotel, not of miniBreaks.com. These opinions may vary greatly and should be considered alongside all the other information available on this hotel.
Overall Hotel Review |
Average Customer Rating |
From 196 Reviews since October 2006 | |||
|
Customer Service |
Cleanliness |
Room Quality |
Value for money |
Food Quality |
Family Friendly |
| Would you stay here again? | 68% Yes 32% No | Would you recommend this hotel to a friend? | 45% Yes 55% No | ||
Review by Anonymous on 26 December 2008 who stayed in December 2008.
| Customer Service |
Cleanliness |
Room Quality |
Value for money |
Food Quality![]() |
Family Friendly![]() |
|
hotel acceptable for rate. please advise any potential guests to be aware of car parking in area. i returned to over £700 of damage to mine adjacent to hotel. take the train if you stay here. |
|||||
Review by Anonymous on 23 December 2008 who stayed in December 2008.
| Customer Service |
Cleanliness |
Room Quality |
Value for money |
Food Quality |
Family Friendly |
|
great value for money. ideal location for O2 arena. |
|||||
Review by Anonymous on 22 December 2008 who stayed in December 2008.
| Customer Service |
Cleanliness |
Room Quality |
Value for money |
Food Quality![]() |
Family Friendly![]() |
|
Helpful but clearly bored staff. The room was small but nice enough and the toilet/shower was tiny. The room got cold at night and the heater didn't work, which was helpful. Great location for the hotel though: literally across the street from the Custom House DLR stop. |
|||||
Review by Anonymous on 22 December 2008 who stayed in December 2008.
| Customer Service |
Cleanliness |
Room Quality |
Value for money |
Food Quality![]() |
Family Friendly![]() |
|
At £49 for a twin room you just can't go wrong. Hotel was clean and staff really went out of their way. Would recommend for a short stay. |
|||||
Review by Anonymous on 18 December 2008 who stayed in December 2008.
| Customer Service |
Cleanliness |
Room Quality |
Value for money |
Food Quality![]() |
Family Friendly![]() |
|
Took a little time to find, but the staff were friendly and helpful. The room was little small but ok, the only thing that we found wrong was that on the night that we arrived was a cold night and the room was very cold and hard to heat, which made us leave a little earlier than expected. But all in all would go there again but only in the summer when it is warm |
|||||
![]() |
Dockland Apartments 17 WESTERN GATEWAY , LONDON |
Wharf Views Docklands apartments are part of a new luxury development | ![]() |
![]() |
Crowne Plaza London - Docklands Western Gateway Royal Victoria Dock, London |
Welcome to the Crowne Plaza London-Docklands Hotel , a unique, | ![]() |
![]() |
One Six Two 162 WESTCOMBE HILL , LONDON |
One Six Two is a welcoming contemporary guesthouse situated close to | ![]() |
![]() |
LaNesra Apartments - Canary C Cassilis Road , London |
Lanesra Apartments offers a selection of stylish Serviced Apartments | ![]() |
![]() |
Marlin Apartments Canary South 11 Byng Street , London |
Canary Wharf nearby has fantastic underground and rail links to | ![]() |








