Millennium Baileys

Shame the bar closed before eleven pm. I usually expect a bar to stay open as long as customers require it.

Have stayed at the Baileys before and it really is a fantastic hotel. Unlike so many hotels. the Baileys has charm! The drinks and room service are pricey, but no more than other London hotels. Excellent location too.

We were dissapointed to have been upgraded to a room that was designated as a smoking room - which smelled like an ashtray.
We were pleased to be given another room although it was inconvenient to move.

Booked a single room so was ready for a lack of space. Got this in first room allocated but not too fussed. Was bothered by the location opposite lifts which resulted in a very noisey first night as the lift mechanism was loud and the slightly drunk guests more so.
Room I was moved to was more spacious and quiet. Unfortunately it came with a bed that had a mattress that was visibly dipping in the middle. It gave no support whtsoever and the least uncomfortable position I could find was to try to lie along the edge. Given that the room rate was £125 a night and the essential service offer was one of providing a place to sleep, the sheer laziness of the hotel management to fail to replace such an obviously worn out mattress let me infuriated.
It also lead me to focus on what I would otherwise have considered to be trivial points but I would now consider as further examples of penny pinching: the poor standard of in-depth cleaning that had left a cigarette end by the window, the lack of any choice beyond 2 basic, cheap teabags/coffe sachets, and the slightly worn towells.
If they had to compete hard for customers they's be in trouble. As it is, with London being so busy, they will probably continue to get away with relying on the look of the building and the location.

Comfortable four star hotel in good location for Kings Road & Knightsbridge. Our room was across the road from the tube station but double glazing seems to block any noise from trains.
Good room amenities