Quality Hotel Chester

Hotel very good especially the entertainment in evening

I have to admit that I was very nervous about staying here, as I read the reviews AFTER I'd made the booking. However in contrast to the reviews already posted here I found the staff very friendly (especially the girl in the restaurant who dealt with us all the time). I don't understand why previous reviews have been so poor.
Fair enough the swimming pool area changing rooms could do with upgrading, but the pool itself was lovely.
Fabulous staff, who couldn't do enough to make our stay pleasant and good food made this a very enjoyable break.
Don't be put off by the negative reviews, if you're looking to stay in the area give it a whirl. Our party had the dinner, bed and breakfast offer complete with wine with your evening meal & all agreed that it was great value.

I almost cancelled my booking at this hotel after reading other online reviews, but I'm glad I didn't! The hotel was situated in a quiet location and was clean and recently decorated. My room was spacious and comfortable and the service in the restaurant was very good, altho the hotel was quiet- probably because of all the poor reviews it has had in the past! The food was good both at dinner and breakfast time. The gym is small, but everything in it was working and the pool was warm. The sauna was out of order but the steam room was on. I felt this hotel was excellent value for money and would go there again.

Shower gel in bathroom empty.
Partner's evening meal poor quality. Milk served with breakfast sour tasting.

We stayed at this hotel as an overnight stay before leaving from Liverpool (John Lenon) Airport early next morning. Rooms are quite comfortable & clean and comprable to most Quality Hotel standards. We booked through Late Rooms & found the stay to be value for money for our purposes. Breakfast was not included in the deal we had.
Staff in bar dinning room were most pleasant particularly the bar manager on duty who attended to oyur needs most adequately. We had snack food so can't commen on the standard of the restaurant.