Staden Grange Country House

The location was pleasantly rural despite being situated behind an industrial site and many of the rooms were more motel than hotel. The room was large, clean and basic , but the 'en-suite' was no bigger than the wardrobe, with the smallest wash basin I have ever seen! I was twice disturbed by guests and staff talking loudly just outside our motel-type room in the early hours of the morning. Breakfast was OK apart from the cold tinned tomatoes. We decided to cut short our stay after one night and checked out. We were told on leaving that all rooms were different, but the cost was still the same. Don't stay in Room 18!

Excellent room with good views. Staff were friendly our stay was only spoilt by a large party who were also staying at the hotel, were kicking a football round the car park and were rowdy from 12 - 2 in the morning. Would recommend eating out.

Only thing I would say about this hotel is 'Give this one a miss!' I got nowwhere even trying to speak to the manager about our complaints.
We heard another couple complaining as we left Says it all!

I have stayed at this hotel on several occasions.
The staff are extremely helpful, hard working, and caring.
The rooms are excellent, clean and my stay/s have been 100%!
Free wireless internet was a rare treat, as a business man I was happy I didn’t have to pay extra for internet connection, great idea.
The views are amazing!
Breakfast amazing too!
And the food is super value for money!
I would certainly recommend, and will visit again soon.

Although the room was very clean, various housekeeping issues let the quality down. For example, the "in room" hot drink facility of tea, coffee etc. was not topped up during the two days of our stay. Also, it was the same with shampoos and soap
in the bathroom - these were not replenished either. Whilst mentioning the bathroom, there was no heating in it - not even a heated towel rail. It was absolutely freezing, a matter we did complain about whilst staying at the establishment. Also, there was no "anti-slip" mat in the bath, which made getting out of the bath/shower very hazardous (a serious health & safety matter).
With regards to the restaurant, we found the food poor - selection and quality of cooking. The "Soup of the Day" was the same
for both night's evening meal. On the first evening, there was not even mustard or any sauces available. The service also left
a lot to be desired. The appearance and tidiness of the waiting staff was also very poor. They also need some training on how
to serve at table.
We did not consider the establishment offered value for money at all. In fact, for what we had to pay for our two-night stay, the
Hotel was very highly over-priced.
K. C. Bowler